Privacy Policy
Privacy Policy
1. Terms of Service
1.1 Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
1.2 Use License
Permission is granted to temporarily download one copy of the materials on our website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- Modify or copy the materials
- Use the materials for any commercial purpose or for any public display
- Attempt to reverse engineer any software contained on the website
- Remove any copyright or other proprietary notations from the materials
1.3 Account Registration
Users must provide accurate, current, and complete information during registration. You are responsible for safeguarding your password and all activities under your account. You must notify us immediately of any unauthorized use of your account.
1.4 Prohibited Uses
You may not use our website:
- For any unlawful purpose or to solicit others to perform unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
2. Privacy Policy
2.1 Information Collection
We collect information you provide directly to us, such as when you:
- Create an account
- Make a purchase
- Contact customer service
- Subscribe to our newsletter
2.2 Types of Information Collected
- Personal information (name, email address, phone number, billing/shipping address)
- Payment information (credit card details, billing address)
- Device and usage information (IP address, browser type, pages visited)
- Cookies and tracking technologies
2.3 Use of Information
We use collected information to:
- Process and fulfill orders
- Provide customer service
- Send promotional communications (with consent)
- Improve our website and services
- Comply with legal obligations
- Detect and prevent fraud
2.4 Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers who assist in business operations
- Legal authorities when required by law
- Business partners for joint marketing (with consent)
2.5 Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
2.6 Data Retention
We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
3. Shipping and Delivery Policy
3.1 Processing Time
Orders are typically processed within 1-3 business days. Processing time may be longer during peak seasons or promotional periods.
3.2 Shipping Methods and Costs
- Standard Shipping: 3-14 business days
- Express Shipping: 2-5 business days
- Overnight Shipping: 1 business day Shipping costs are calculated based on order weight, dimensions, and destination.
3.3 Delivery
We are not responsible for delays caused by shipping carriers, weather conditions, or other circumstances beyond our control. Risk of loss transfers to you upon delivery to the carrier.
3.4 International Shipping
International customers are responsible for customs duties, taxes, and fees. Delivery times may vary based on customs processing.
4. Return and Refund Policy
4.1 Return Eligibility
Items may be returned within 30 days of delivery if they are:
- Unused and in original condition
- In original packaging
- Accompanied by proof of purchase
4.2 Non-Returnable Items
- Customized or personalized products
- Digital products
- Intimate or sanitary goods
- Hazardous materials
4.3 Return Process
- Contact customer service to initiate return
- Receive return authorization and instructions
- Package item securely with original packaging
- Ship using provided return label (if applicable)
4.4 Refunds
- Refunds are processed within 5-14 business days after receiving returned item
- Original shipping costs are non-refundable
- Return shipping costs are customer's responsibility unless item was defective
4.5 Exchanges
We offer exchanges for different sizes or colors of the same item, subject to availability.
5. Payment Policy
5.1 Accepted Payment Methods
- Credit cards (Visa, MasterCard, American Express)
- Debit cards
- PayPal
- Digital wallets (Apple Pay, Google Pay, Gcash, Paymaya)
5.2 Payment Security
All transactions are encrypted and processed through secure payment gateways. We do not store your payment information on our servers.
5.3 Pricing
- All prices are in PHP unless otherwise specified
- Prices are subject to change without notice
- Promotional prices are valid for limited time only
5.4 Order Confirmation
Payment authorization does not guarantee product availability. Orders are confirmed upon successful payment processing and inventory verification.
6. Intellectual Property Policy
6.1 Ownership
All website content, including text, graphics, logos, images, and software, is owned by us or our licensors and protected by copyright and trademark laws.
6.2 Trademark Usage
Our trademarks may not be used without express written permission. Unauthorized use may result in legal action.
6.3 Copyright Infringement
We respect intellectual property rights. If you believe your work has been copied in a way that constitutes copyright infringement, please contact us with detailed information.
7. Limitation of Liability
7.1 Warranty Disclaimer
Our website and products are provided "as is" without warranties of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
7.2 Limitation of Damages
In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our website or products.
7.3 Maximum Liability
Our total liability shall not exceed the amount you paid for the specific product or service that gave rise to the claim.
8. Dispute Resolution
8.1 Governing Law
These terms are governed by the laws of [Your State/Country] without regard to conflict of law principles.
8.2 Arbitration
Any disputes arising from these terms or your use of our website shall be resolved through binding arbitration rather than in court.
8.3 Class Action Waiver
You agree to resolve disputes on an individual basis and waive any right to participate in class action lawsuits.
9. Modifications and Updates
9.1 Policy Changes
We reserve the right to modify these policies at any time. Changes will be effective immediately upon posting to the website.
9.2 Notification
We will notify users of material changes via email or prominent website notice.
9.3 Continued Use
Your continued use of the website after policy changes constitutes acceptance of the modified terms.
10. Contact Information
For questions about these policies, please contact us:
Email: info@shiftabs.com
Phone: 09 66 923 7518
Address: Block 37 Lot 5 tawi-tawi st. Maharlika Village, Taguig City 1630
Hours: Monday-Friday, 9 AM - 6 PM EST
Last Updated: 2025-07-16.